JW Arts and Collections aims to ensure customer satisfaction by offering free shipping within the continental United States so that there is no hassle. Our products will be shipped out within 48 hours, except weekends and holidays. Any returns or exchanges will be paid for by the customer. Please expect to receive your products to arrive within 2 weeks of order before contacting us. All disputes must be handled with the shipping carrier before contacting JW Arts and Collections store through [email protected]

In addition, all products will be shipped to customers with verified billing address of the credit card and the credit card holder only. JW Arts and Collections apologizes for any inconvenience through this policy, but we enforce our policies to protect ourselves against fraud.

All orders outside the continental United States are subject to higher shipping rates. Please email [email protected] for shipping quotes and we will respond as soon as possible, generally within the next 24 hours excluding holidays and weekends.